ASP Suitability Review and Guidance on Obtaining Suitability Information - August 23, 2005

 

ASP Suitability Review.pdf

PUB 561 - ASP Coordinator’s Booklet - Is This the Right Job For You?  January, 2003

pub561.pdf

ASP Leadership and Management 16-Week Course Outline

16wk_course outline.pdf

16-Week Training Schedule

16wk_timeline.pdf

ASP Program Changes - December 5, 2001

ASP program_change.pdf

Kit 39 - The Associate Supervisor Program - November, 2006

kit39.pdf

ASP Applicant Brochure - PUB 560 - January, 2003

pub560.pdf

MI-EL-350-2007-3 - External Recruitment and Selection for Executive and Administrative Service Positions - August 1, 2007

e350073.pdf

ASP - BMC Slideshow - November, 2003

ASP-BMCslides11-03.pdf

16-Week Timeline Slideshow

16wk_timeline slideshow.pdf

ASP Training Program Slideshow

Slideshow 17597-00.01.pdf

ASP Training Program Slideshow

17597-00.02-2.pdf

ASP Leadership and Management, Weeks 1 & 2, Participant Guide

7610040007979.pdf

ASP Assuming Responsibility for Supervision, Weeks 9-16, Participant Guide

7610040007994.pdf
ASP - 
Associate Supervisor Program

 

Isn’t it Apropos That the Acronym is

Descriptive of the Snakes They Are?!

I have decided to include this information on this site so the carriers and 
carrier advocates can see what is being taught in the ASP Program.

ASP Customer Service - Participant Guide

7610040007988.pdf

ASP Processing and Distribution - Participant Guide

7610040007992.pdf

ASP Bulk Mail Center - Participant Guide

7610040008000.pdf

ASP Coach Certification Training - Facilitator Guide

7610070000956.pdf

ASP Coach Certification Training - Participant Guide

7610070000957.pdf

ASP On-Site Trainer Certification Training - Facilitator Guide

7610070000958.pdf

ASP On-Site Trainer Certification Training - Participant Guide

7610070000959.pdf

ASP Bulk Mail Center - PowerPoints

ASP-BMCslides11-03.pdf

ASP Program Coordinator’s Guide

7610040007975.pdf

ASP Week 1 - PowerPoint

Slideshow 17597-00.01.pdf

ASP Week 2 - PowerPoint

17597-00.02-2.pdf

ASP Leadership and Management - Weeks 1 & 2 Facilitator Guide

7610040007978.pdf

ASP Customer Service - Facilitator Guide

7610040007986.pdf

ASP Processing and Distribution - Facilitator Guide

7610040007989.pdf

ASP Assuming Responsibility for Supervision - Facilitator Guide - Weeks 0-16

7610040007993.pdf

Rating Assignment Process Overview

Rating Assignment Process Overview.pdf

Objective Setting Process Overview - October, 2005

Pay-for-Performance Process Overview

PayForPerf Process Overview.pdf

3 Key Issues of the EOS Survey

3 Key Issues of the EOS Survey.pdf

Ratings Recourse Flowchart

FY06RatingsRecourseWorkflow.pdf

Opposition to Core Requirements Form

Opposition to Core Requirements Form.pdf

ASP Suitability Review - Reasonable Accommodation - Memo and Guidelines on Obtaining Suitability Information -  August 23, 2005

Reas Acc ASP.pdf

Associate Supervisor Program - Overview

 

Associate Supervisor Program.pdf
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Mid-Year Accomplishments/Review Process Overview - (Pay-For-Performance) - March, 2005

midyear PFP.pdf

Manage Profile Process Overview - Beginning of Evaluation Period - Version 2 - October, 2005

 

ManageProfile05Process.pdf

 

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All participants in Butt Kissing 101 Classes need to report 
Promptly to Room 627D. No food or drinks will be allowed 
in classroom, but you may want to bring some Chap-Stick.